Banks Chevrolet

137 Manchester St.
Concord, NH 03301
Phone: 800-439-6262
Fax: 603-224-6471

Service Department

Phone: Toll free: 800-439-6262 Local: 603-224-4055
Fax: 603-225-8836

Monday - Friday    7:30 AM - 6:00 PM
Saturday    8:00 AM - 2:00 PM
Sunday    Closed

IF YOU NEED TO VISIT OUR SERVICE DEPARTMENT,

HERE'S WHAT TO DO!

-APPOINTMENTS-

When you know that you will be bringing your vehicle to our service department for service, maintenance or repairs, please call ahead and make an appointment.  We try to schedule our workday for 60% appointment work and 40% emergencies, carryovers, and non-appointment work.  Our appointments are worked on first.  when making an appoinment, you will be asked what time you will be arriving.  Your answer allows us to plan our day.  It is not, however, a guarantee that we will start working on your vehicle at that time.  Unfortunately, we never know how long it may take to repair a vehicle when it is first brought in.  We assure you that we will begin work on your vehicle as soon after your arrival as possible.  We also make appointments for Saturday work.

-ALTERNATE TRANSPORTATION-

We offer our customers a shuttle van for their convenience.  This van can take you to your work, your home, an appointment, the mall, or any other place you need to be in the city of Concord.  We will also pick you up and bring you back when your vehicle is ready.  The shuttle van is sceduled to make its first run at 7:45 a.m. each morning.  Please keep in mind that if you need to be picked up after work, there may be some delay if we have several customers needing pickup around that time.  We assure you that we will do our best to pick you up as soon as possible.

If your vehicle is still in warranty and you have a warranty problem that may cause us to keep your vehicle overnight, General Motors offers a rental car which is covered under warranty.  You will need a valid driver's license and proof of insurance for the rental car.  We have several vehicles available in our service department.

-FLEET AND COMMERCIAL CUSTOMERS-

For our Fleet and Commercial customers we like to expand upon our quality service.  We understand the importance of your vehicles, and that your business is dependant on them.  For you, we like to be flexible and help reduce your down time as a result of your vehicles being maintained.

How can Banks expand their already great service?  By expressing your unique business needs to us, we will do all we can to accomodate you.
Want to drop off a vehicle at 6pm and have it ready by 7am the next morning?  Give us a call and we will do all we can to make it happen.

Give a service advisor today and ask for details.

 

QUICK TIPS FOR SAVING MONEY ON GAS

Check You Air Pressure
Keep your tires properly inflated and you could improve gas mileage by more than $1.50 every time you fill your tank. The recommended tire pressure for your vehicle is located on a sticker inside your driver-side door or noted in your owner's manual. If you have questions or want assistance with this please feel free to drop by and we will be happy to help you out free of charge.

Maintain Your Air Filter
Replacing a clogged air filter can increase your vehicle's gas mileage by as much as 10%.

Watch The Weight
Excess weight in your vehicle can reduce gas mileage by 1-2% for every 100 pounds, so watch what you keep in your trunk.

Know Your Oil
Improve your gas mileage by up to 2% with the proper grade of motor oil.

Keep It Tuned
Keeping up with regular vehicle maintenance can allow you to incerase your gas mileage by an average of 4.1%

Keep It Capped
Did you know about 147 million of gallons of gas evaporate every year from vehicles without gas caps?

Avoid Fast Starts
Don't be a hot-head! Aggressive acceleration can reduce your gas mileage by up to a whopping 33%!


Rick Gauthier


Director
rgauthier@banksautos.com


Mike Mercer


Manager
mmercer@banksautos.com


Dave Morton


Warranty
dmorton@banksautos.com


Rick Gauthier Jr.


Administrator
rgauthierjr@banksautos.com


Jill Pepelis


Administrator


Brandon Klein


Dispatch
bklein@banksautos.com


Richard Landry


Service Advisor
rlandry@banksautos.com


Martin Maher


Service Advisor
mmaher@banksautos.com


Linda Manning


Service Advisor
lmanning@banksautos.com


Jen McDonnell


Service Advisor
jmcdonnell@banksautos.com


Jim Silva


Service Advisor
jsilva@banksautos.com


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